Terms & Conditions

Prices: Prices are displayed in New Zealand dollars, inclusive of goods and services tax (GST). We have made every effort to provide accurate pricing information on our website. Where the pricing error is reasonably obvious we may cancel any orders through our website.

Stock Availability: Products displayed on our website are subject to availability. We endeavour to provide accurate stock availability information on our website, but stock is not updated in real time. Therefore, even if a product is classified as being “in stock” that stock may not be available to purchase at our stores or online.

Delivery: We currently deliver only to New Zealand addresses. You must make sure that the delivery address and receiver’s name for your order is accurate and complete (including any business name if you ask us to deliver to a work address) because we may be unable to change these details once the order has been placed. We cannot take responsibility for any orders that go missing due to incorrect delivery information provided by you, or because you have not chosen a safe delivery address.

Jurisdiction: This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.

Acceptance of Orders: Dispatch of orders is subject to stock availability and you will be advised if a product is unavailable.

Returns and Refunds: We want you to be satisfied with your purchase. If you are not completely satisfied, you may be eligible for a return and refund in accordance with our Return Policy, which can be found on our website.

Returned items must be in their original condition and packaging, and you may be responsible for return shipping costs.